Terms & Conditions
This website can be accessed at www.computercomplex.co.za, related mobi-sites
and software applications (the “Website”) and is owned and operated by
ComputerComplex (“ComputerComplex”, “we”, “us” and “our”).
These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of the Website.
These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and by clicking on the “Register Now” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).
These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –
may limit the risk or liability of ComputerComplex or a third party; and/or
may create risk or liability for the user; and/or
may compel the user to indemnify ComputerComplex or a third party; and/or
serves as an acknowledgement, by the user, of a fact.
Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Computer Complex to explain it to you before you accept the Terms and Conditions or continue using the Website.
Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or ComputerComplex in terms of the CPA.
ComputerComplex permits the use of this Website subject to the Terms
and Conditions. By using this Website in any way, you shall be deemed to have
accepted all the Terms and Conditions unconditionally. You must not use this
Website if you do not agree to the Terms and Conditions.
Please refer to our Returns Policy for more information about returning products (and related refunds, replacements or repairs). The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).
Registration and use of the website
Only registered users may order Goods on the Website.
To register as a user, you must provide a unique username and password and provide certain information and personal details to ComputerComplex. You will need to use your unique username and password to access the Website in order to purchase Goods.
You agree and warrant that your username and password shall:
be used for personal use only; and
not be disclosed by you to any third party.
For security purposes you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.
You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these
Terms and Conditions.
You agree to notify ComputerComplex immediately upon becoming aware of
or reasonably suspecting any unauthorised access to or use of your username and
password and to take steps to mitigate any resultant loss or harm.
By using the Website you warrant that you are 18 (eighteen) years of
age or older and of full legal capacity. If you are under the age of 18
(eighteen) or if you are not legally permitted to enter into a binding
agreement, then you may use the Website only with the involvement and
supervision of your parent or legal guardian. If your parent or legal guardian
supervises you and gives his/her consent, then such person agrees to be bound
to these Terms and Conditions and to be liable and responsible for you and all
your obligations under these Terms and Conditions.
You agree that you will not in
any way use any device, software or other instrument to interfere or attempt to
interfere with the proper working of the Website. In addition, you agree that
you will not in any way use any robot, spider, other automatic device, or
manual process to monitor, copy, distribute or modify the Website or the
information contained herein, without the prior written consent from an authorized
ComputerComplex representative (such consent is deemed given for standard
search engine technology employed by Internet search websites to direct
Internet users to this Website).
You may not use the Website to distribute material which is defamatory,
offensive, contains or amounts to hate speech or is otherwise unlawful.
You may not in any way display, publish, copy, print, post or otherwise
use the Website and/or the information contained therein without the express
prior written consent of an authorised ComputerComplex representative.
Conclusion of sales and availability of stock
Registered users may place
orders for Goods, which ComputerComplex may accept or reject. Whether or
not ComputerComplex accepts an order depends on the availability of Goods,
correctness of the information relating to the Goods (including without
limitation the price) and receipt of payment or payment authorization by
ComputerComplex for the Goods.
NOTE: ComputerComplex will indicate the acceptance of your order
by delivering the Goods to you or allowing you to collect them, and only at
that point will an agreement of sale between you and ComputerComplex or the
Third Party Seller come into effect (the “Sale”). This is regardless of any
communication from ComputerComplex stating that your order or payment has been
confirmed. ComputerComplex will indicate the rejection of your order (by
ComputerComplex itself or the Third Party Seller) by cancelling it and, as soon
as possible thereafter, refunding you for any amount already paid.
Prior to delivery or your collection of the Goods, you may cancel an
order at any time provided you do so before receiving a dispatch or delivery
notice. After delivery or your collection of the Goods, you may return the
Goods only in accordance with the Returns Policy.
Any order of a television will be subject to the condition that we
obtain from you your valid TV licence number and your account holder ID. If we
do not receive your TV licence number and your account holder ID, or your TV
licence number cannot be validated, you will not be able to check out with the
television in your shopping basket.
Placing Goods in a wishlist or shopping basket without completing the
purchase cycle does not constitute an order for such Goods, and as such, Goods
may be removed from the shopping basket if stock is no longer available or
the price thereof might change without notice to you. You cannot hold
ComputerComplex or the Third Party Seller liable if such Goods are not
available or are not available at the particular price when you complete or
attempt to complete the purchase cycle at a later stage.
We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.